What Drives Our Drivers
At Intercity Lines, Inc, we pride ourselves on providing superb, white-glove enclosed auto transport for our customers. Many of the vehicles we transport are one-of-a-kind, rare, historic, or of significant monetary or sentimental value, making it imperative that our drivers are the best in the industry. Our customers trust us to deliver these vehicles safe and sound. But what do our drivers like best about working with Intercity Lines? This week, Sales/Marketing Representative Eric Troy spoke with longtime Intercity Lines driver Larry to find out.
What do you Like Most About Driving for Intercity Lines?
Larry: ?I like working with the best drivers in the industry. Have you ever played racquetball??
Eric: ?Can?t say that I have, but I feel like you?re about to give me a great analogy!?
Larry: ?When you play racquetball, you never play with someone that you can beat; you want to play with people who are better than you. Working at Intercity Lines is like that?you work alongside some of the best drivers in the industry; that helps make you the best driver you can be.?
Another significant reason Larry likes working with Intercity Lines: It?s a family operation where the dispatchers know your name when you call; you?re more than just a number. And there?s a sense of comradery among the drivers?you feel like part of a team here. Have a question about loading a specific vehicle? You can always call another driver and learn how they’d do it or what steps they might take to get the vehicle loaded. There’s never a dull moment or a sense of being stranded by yourself. You always have the support of your dispatcher and fellow drivers.
Larry delivered to Pebble Beach this year and mentioned the experience while on the call. One major thing Larry noticed: The difference in drivers on our team and what brings them above the level of other drivers. ?We learn a lot at Pebble Beach. You see how other teams and companies do things and that brings to light how we do things better than the competition.?? ??
Another Reason Larry Loves Driving with Intercity Lines?
Well-Maintained, Modern Equipment.
?There?s nothing better than the trailers we use.? -Larry
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Our enclosed auto transport trailers are some of the best in the industry. Our shop mechanics make sure our trailers are in tip-top shape by giving them a thorough inspection every thirty to sixty days, ensuring they run smooth while on the road and that the loads inside are transported on equipment that?s the safest in the industry. Our inspection includes checking on the hydraulic system for the liftgates and load decks, ensuring the brakes are in solid working order, and the tires have plenty of tread. Many other transport companies only inspect their trailers every four to six months. Beyond this, our shop is the only auto transport company that builds and maintains its car-hauling trailers. What?s this mean? Our team knows the trailers far more intimately than other enclosed auto transport companies may.
What Makes Driving for Intercity Lines Different than Other Transport Jobs You?ve Had?
?Dave [Intercity Lines, President] goes by productivity, not seniority. If you work hard, you get more opportunities and can make more money. If you work hard, you can do well here.?
How are our Dispatchers to Work With?
The relationship between dispatchers and drivers is a mainstay of successful transport organizations. If there’s a lack of communication between these two parties, nothing can go according to plan. And, sometimes, despite everyone?s best efforts, things go awry. A great dispatcher minimizes these altercations and keeps communications open between customers and drivers. With drivers on the road depending on the information they?re given by their dispatcher this relationship is important. That said, what do our drivers think of our dispatchers?
?Nicki is never allowed to change or go anywhere else. She?s good at what she does. She pays attention and always keeps us loaded. She knows the codes and regulations of different areas throughout the country. Not only that: She makes a MEAN baklava.? -Larry??
We?ve had a great time discussing why Larry loves working with Intercity Lines. We?re looking forward to many more years of working together.
We?d like to send a special thank you to Larry for always being reliable, dependable, and excited to get these moves made! Thanks, Larry! Your hard work is always appreciated. Learn more about What Drives Our Drivers in this blog with Intercity Lines, Inc. driver, Chris.
Interested in having your car transported? Receive a free quote.