Privacy Policy for Intercity Lines, Inc.
At Intercity Lines, Inc. (“Intercity Lines,” “we,” “us,” or “our”), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.intercitylines.com (the “Site”) or use our services. By accessing or using our Site, you agree to the collection and use of information as outlined in this policy.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services:
Personal Information:
- Contact details such as your name, email address, phone number, and mailing address.
- Payment information when making a purchase or booking our services.
- Vehicle details such as year, make, model, and specifications to provide quotes and services.
Non-Personal Information:
- Browser and device information.
- IP address, operating system, and the pages you visit on our site.
- Cookies and similar tracking technologies to enhance your experience on our Site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and improve our car transport services.
- To communicate with you, respond to your inquiries, and send updates or promotional materials (you can opt out of marketing communications).
- To process transactions, including invoicing and payments.
- To optimize and improve the Site’s functionality and security.
- To comply with legal obligations and enforce our terms.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers: Third-party vendors or contractors who assist us with services such as payment processing, email delivery, or customer support.
- Legal requirements: If required by law or to protect the rights, property, or safety of Intercity Lines or others.
- Business transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to collect non-personal information about how you interact with our Site. You may choose to set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some features of the Site may not function properly.
5. Data Security
We use industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information by contacting us.
- Opt out of marketing emails by following the unsubscribe instructions in those emails.
- Restrict or object to the processing of your personal data under certain circumstances.
- Withdraw your consent to data processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
7. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party site you visit.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete such information from our servers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the posted date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Intercity Lines, Inc.
Email: info@intercitylines.com
Phone: 1-800-221-3936
Address: 552 Old West Warren Road, Warren, MA 01083
